Legal Information

The FCA requires that we provide certain information before we do any business. This will usually be covered at our first meeting where we’ll clearly set out the relationship between Lane and yourself.

Some documents use the Keyfacts logo required by the Financial Conduct Authority. If you’d like to know more please contact us, or visit either the FCA or The Money Advice Service website.

Complaints

In the event that you are dissatisfied with a recommendation we have made you may be entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us in writing to:

The Compliance Officer, Lane Wealth Management, 25 Billing Road, Northampton, NN1 5AT
By phone: 01604 233007
By e-mail: info@lanewealth.co.uk

For your further protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (‘FOS’). Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.