In the event that you are dissatisfied with a recommendation we have made you may be entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us in writing to:
The Compliance Officer, Lane Wealth Management, 25 Billing Road, Northampton, NN1 5AT
By phone: 01604 233007
By e-mail: email@example.com
For your further protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (‘FOS’). Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.